Common questions/issues. Supported Browsers: Chrome , Firefox , Safari, Edge, Opera, and Internet Explorer 8 or later. Duo is an additional layer of security that protects your login by turning your mobile phone or landline into a key ("something you have") for accessing the information and information systems of PSH and COM. Duo supports a wide variety of devices that you can use in addition to Duo Push on your smartphone. Duo's self-enrollment process makes it easy to register your phone or tablet and install the application on your device. Enroll Your Device and Turn on Two-Factor for Weblogin. The instructions below show how to enroll a smartphone with the Duo Mobile app —the recommended method. Duo is a user-centric access security platform that provides two-factor authentication, endpoint security, remote access solutions and more to protect sensitive data … Under the Information section, select Enroll in WashU 2FA. Save or write down a batch of 10 SMS passcodes you receive while in an area of Internet or cellular connectivity. If enabled by your administrator, you can add a new authentication device or manage your existing devices in the future via the Duo Prompt. Scan the QR Code to Activate Duo Mobile. For example, if you configure the User Location policy setting to deny access to a country, then the policy will also block any of your users who attempt to enroll in Duo from that country via a bulk enrollment link. From a desktop or laptop … What would you like to do? In order to enroll and use a smartphone or a tablet, you will need to download the Duo Mobile app. Proactively catch user-reported fraud as it happens with Duo Security’s real-time fraud alerts. Verifying your identity using Duo (with your phone or other mobile devices) prevents unauthorized access to an account even if the password has been compromised/stolen. The instructions below show how to enroll a smartphone with the Duo Mobile app —the recommended method. The automatic enrollment and self-enrollment methods save you the time and effort of manually adding your Duo users. Don't forget: To access This guide you will need to login with your DPS Google Account. TIP: This is the same account used for myColumbia or CourseWorks. Click the Activate Duo Mobile link in the "Device Info" section. Tap OK when asked if Duo Mobile should send Push notifications. Enabling Duo Mobile for your Vanderbilt Accounts. You will receive an activation link as part of Duo's enrollment process. The import users feature differs from bulk enrollment in that it allows the admin to supply additional user details (e.g., entries can be created already populated with a phone number and device platform, group memberships, multiple devices, etc.). Type in the username. You can complete your enrollment by following the instructions here . Without it you'll still be able to log in using a phone call or text message*, but for the best experience we recommend that you use Duo Mobile. Follow the on-screen instructions to complete the enrollment process. To resolve this: Sync the Windows client's time to an external NTP server. On your mobile device, download and install the free Duo Mobile app from your device’s app store. Your administrator can set up the system to do this via SMS, voice call, one-time passcode, the Duo Mobile smartphone app, and so on. Desktop and mobile access protection with basic reporting and secure single sign-on. Username normalization preferences are set on the properties page for each application. On your mobile device, navigate to the IT enrollment page for Duo found here. Block or grant access based on users' role, location, and more. 7. Self-enrollment allows users to add themselves to Duo and walks them through setting up a device for two-factor authentication. On iPhone, Android, and Windows Phone activate Duo Mobile by scanning the barcode with the app’s built-in barcode scanner. Go to the Two Factor Sign In Page and follow the procedures. Users receive custom links via email which will allow them to complete self-enrollment. Be sure to also enroll your Duo admins as users if they need to log on to Duo protected services. For a step by step guide to enroll in Duo and install the Duo Mobile App, see Guide - Duo Security - Self Enrollment - VPN Users. Users — and their phones, tablets, or hardware tokens — must be enrolled into Duo before they can start using the system. On your smartphone, go to the App Store and download the Duo Mobile app by Duo Security. Alerts. Fraud Alerts. Log in with your MyAccess ID and password. ... On your computer, click I have Duo Mobile in the authentication box. These instructions can also be copied and pasted into an email to the user, if that's preferable. Download the Duo Mobile app. You need Duo. Want access security that’s both effective and easy to use? Click the "Duo Enroll" button; The next page will ask you if you would like to set up your account with a mobile phone, a tablet, or a landline. If the device is an iPad or Android tablet (and does not have a phone number), you'll be able to email the activation link to the user. The selected users receive an SMS or email message with an activation link and QR code. Download the Duo Mobile app. Enrolling may include the optional step of activating the user for Duo Mobile, which allows your users to generate passcodes from the Duo Mobile app or use one-tap authentication with Duo Push. Learn more about authenticating with Duo in the guide to using the Duo Prompt. For detailed steps, refer to Install the Duo Mobile App. This enhancement, which uses a product called Duo, will protect your Scranton account even if someone is able to access or guess your password. When you are satisfied with the email message and subject line, click the Send Enrollment Links button at the bottom of the page. Get in touch with us. Deliver scalable security to customers with our pay-as-you-go MSP partnership. For the widest compatibility with Duo's authentication methods, we recommend recent versions of Chrome and Firefox. Learn more about a variety of infosec topics in our library of informative eBooks. Users — and their phones, tablets, or hardware tokens — must be enrolled into Duo before they can start using the system. For iPhone, iPad, and Apple Watch devices: • Launch the iTunes Store on your phone or tablet and search for the “Duo Mobile” app by To begin enrollment, click the Enroll button below. Choose the appropriate phone "Type" and "Platform" from the drop-down menus and enter a "Device name" (this field can be left blank). Duo Mobile is available for free on all smartphone platforms. The automatic enrollment features are Directory Sync and Import Users. Have questions? From any computer at one of the above locations, do the following: Go to the Two Factor Authentication Page. Then on the next page click the Generate Duo Mobile Activation Code button. Can I use something other than a smartphone to authenticate? Double-check that you entered it correctly, check the box, and click Continue. Search for Duo Mobile where you download your mobile apps and then install the app on your device. Browse All Docs Activate Duo Mobile … Optionally, you can add a phone to the user now. Unlike bulk enrollment, the import users tool does not automatically send enrollment emails to users. Get the security features your business needs with a variety of plans at several price points. FedRAMP authorized, end-to-end FIPS capable versions of Duo MFA and Duo Access. Please review the Accessibility and Duo webpage for the most complete and up-to-date information regarding accessibility including best … 2. Click the Add Phone button. - Please Login above using your NVIDIA domain credentials to get started using the self-service portal. 2. We’re here to help! ... Why am I not prompted to download Duo Mobile during self-enrollment? You'll see a notification bar at the top of the page indicating that some users who have an attached smartphone or tablet device have not yet activated Duo Mobile. If you know that a user has a smartphone, but don't know which kind it is, choose Generic Smartphone as the device platform. Click Users in the left sidebar. Now that you're enrolled, your smartphone can be set to receive push notifications or codes within the Duo Mobile … With self-service enabled your users can enroll a new mobile phone, tablet, or landline. It combines something you know (your password) with something you have on hand (a phone or token code). DUO enrollment can be performed via the DUO Device Management Portal(DMP linked below). Create custom names for … Sign in to the CUIMC Duo Enrollment form using your UNI account. Once the user is created you can click the Send Enrollment Email link to send your new user a message that contains a link they can use to add a phone or other 2FA authentication device. These users still need to complete device enrollment and activation to fully use Duo. For further assistance, contact Support. Click Send me a Push to give it a try. Enrolling may include the optional step of activating the user for Duo Mobile, which allows your users to generate passcodes from the Duo Mobile app or use one-tap authentication with Duo Push. A smartphone is preferred for best experience, but a standard mobile phone can be e nrolled. If prompted, click Log in, and then authenticate with your NetID and NetID password. c. Tap the + button in the upper right of the app screen. Click Start setup to begin enrolling your device. After you have opened the message you can click on the link provided and your device should register with your Duo account. From a desktop or laptop computer, go to UMICH … d. We highly recommend that you select a time Monday-Friday 8:00am-5:00pm to begin the Self Enrollment process to ensure IT support staff will be available for any questions that might arise. If prompted, click Log in, and then authenticate with your NetID and NetID password. What is Duo? Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. Select Mobile … Two-Step Login Enrollment Page 4 of 6 3. Not sure where to begin? DUO enrollment is a required process to begin using DUO protected services. Enrollment Methods & Prerequisites . Provide secure access to any app from a single dashboard. Follow the platform specific instructions for your device: The "Continue" button is clickable after you scan the barcode successfully. Without it you'll still be able to log in using a phone call or text message, but for the best experience we recommend that you use Duo Mobile. To test your account with Duo, click the Test Duo button below. If prompted, sign in with your UCInetID and password. To begin enrollment, click the Enroll button below. The Duo Mobile app can generate passcodes without any sort of connectivity once it has been installed. In order to enroll and use a smartphone or a tablet, you will need to download the Duo Mobile app. Role required: Owner, Administrator, or User Manager. All Duo MFA features, plus adaptive access policies and greater device visibility. Search for the Duo Mobile app wherever you go to download apps (App Store, Google Play, etc.). Need some help? You will be … 1. Activating the app links it to your account so you can use it for authentication. It will also work if your device is in airplane mode. You have the option of sending the activation links to users by either SMS or email. Reactivate Duo Mobile on an existing phone number (convenient for upgrades). Note: A user's device must be assigned the type "Mobile" with a known device platform (i.e., any platform other than "Unknown") before that user can be sent an activation link. Go to the Duo Enrollment and Device Management page. An enrolled user is an end user who accesses Duo-protected services or applications, who exists in Duo as a user with an associated two-factor authentication method. A partially-enrolled user is one who exists in Duo with a username but has no two-factor authentication methods. To add a new user manually: From the Dashboard page you can click the Add New... button in the top right and then click User. On the Georgetown Duo enrollment page, click Enroll. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication. A Duo username should match the user's primary authentication username. Duo's self-enrollment process makes it easy to register your phone or tablet and install the application on your device. Please contact us to request access to our APIs. Open the Duo Mobile app on your device. You have never used the Duo Two Factor service with your Penn State Health username and need to register your smartphone or tablet to be your authenticator. No mobile phone? You can also quickly generate login passcodes, even without an internet connection or cell service. Why do I not have the option to activate Duo Mobile or provide a device type when adding a device in the Self-Service Portal? On the Georgetown Duo enrollment page, click Enroll. Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes. We’ll help you choose the coverage that’s right for your business. ; Select the type of device you are adding. If you need to send the user another copy of the enrollment link email, click the Resend button. Self-enrollment only takes two minutes and each user will only need to do it once. You are now successfully enrolled in Duo Two-Factor Authentication. Ensure all devices meet security standards. ... On your computer, click I have Duo Mobile in the authentication box. From your computer, select the button below to open the Duo Support Desk in a new tab. In order to use Duo Push, users will need to install the Duo Mobile app on their devices and then add their Duo account to the app. The Two Step Login process uses two forms of authentication to verify your identity. See All Resources Click through our instant demos to explore Duo features. With one of the automatic options enabled Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone or a phone call to your device (depending on your selection). To test your account with Duo, click the Test Duo button below. Enrollment … Open Duo Mobile on your phone and press the "+" button. Enrolled users who have not activated a smartphone or other Duo Push-capable device can still authenticate using phone calls, SMS passcodes, and hardware tokens. UConn Health Duo Two Factor Authentication - Mobile Phone Enrollment . All Duo Access features, plus advanced device insights and remote access solutions. The Essential Guide to Securing Remote Access, permitted groups for individual applications. Install the Duo Mobile App. A user's enrollment in Offline Access using Duo Mobile will not be successful if the time is out of sync on their mobile device or on the Windows client. By default, you will now be prompted to select one of two authentication options when logging into Brightspace. The enrollment link expires after thirty days. Supported Browsers: Chrome, Firefox, Safari, Edge, Opera, and Internet Explorer 8 or later. Inline self-enrollment is available for most web-based applications: SSL VPNs, Outlook Web Access, WordPress, etc., as well as Duo Unix applications (Duo Unix users are given an enrollment link that they can copy and paste into a web browser). Duo's self-enrollment process makes it easy to register your phone or tablet and activate the Duo Mobile application so you can receive Duo requests via push notification and tap to approve and login. Type or paste in a CSV (comma-separated value) set of usernames and email addresses. Use of University authentication systems are in accordance with the University’s Acceptable Use Policy and Duo’s Terms and Conditions. All you need to do is tap Approve on the Duo login request received at your phone. Users without a known platform associated with their device cannot be sent activation links. If this device is a mobile phone, enter the phone number (formatted as: "xxx-xxx-xxxx"). Partner with Duo to bring secure access to your customers. Alternatively, you might receive an email from your organization's Duo administrator with an enrollment link. Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure. Select Start Setup. Once enrolled, they'll need Duo to access the Advising Appointment System, MyBill, and other campus services protected by the Central Authentication Service (CAS). User access can be restricted to specific applications through permitted groups for individual applications. Can't scan the barcode? Duo administrator accounts are only used to log on to the Admin Panel. Advanced customers can use Duo's Admin API to programmatically create users and devices, associate users to devices, and generate Duo Mobile activation links. They can't be used to access devices or applications using Duo two-factor authentication. Have questions about our plans? Hardware Tokens Are available, visit HuskerTech to request a token if you don't have a cell phone. If you choose SMS, all unactivated users with attached smartphones are shown. They can pre-empt their batch enrollment by signing up for Duo by Feb. 5. Duo provides secure access for a variety of industries, projects, and companies. To select all users, check the box next to the "Username" column header. Duo prompts you to enroll when you log into a protected VPN, server, or web application. Click on the Enrollment tab. You will receive an activation link as part of Duo's enrollment … Install Duo Mobile on your mobile device and select "I have Duo Mobile installed" once it is installed. Duo recommends allowing users to enroll themselves whenever possible, either using inline self-enrollment or bulk self-enrollment. Click the Start Setup button. For detailed steps, refer to Install the Duo Mobile App. In either case, users add themselves to Duo by following online instructions to install Duo Mobile on their mobile devices and add their accounts. The Duo app for iOS can be found here and the app for Android devices can be found here. Duo Security Two Factor Authentication Duo is the two factor authentication solution for Penn State Health and College of Medicine. You now have a chance to review and customize the self-enrollment email message sent to your users. Learn more about other types of devices you can enroll, like Security Keys and macOS Touch ID, or different ways of using your phone to authenticate, like with receiving SMS passcodes or approving logins via phone call. Enroll an additional phone or tablet for authentication. Your device is ready to approve Duo push authentication requests. You should see a confirmation message displayed (you’ll […] From any computer at one of the above locations, do the following: Go to the Two Factor Authentication Page. After the app is installed, go back to your text messages and open the second text that reads, "To activate the app, tap and open this link with Duo Mobile." KB FAQ: A Duo … Using your mobile phone's Duo Mobile application, scan the QR Code displayed on your screen on the enrollment website. The Pending Enrollments table shows which users created by bulk enrollment or directory sync have not yet completed enrolling their 2FA devices in Duo, along with the user's email address and the expiration date for the enrollment link previously sent. We update our documentation with every product release. If your phone's camera is broken or you prefer not to allow the Duo app access to your phone's camera, please click here. See the End User Enrollment Guide for a complete walkthrough of self-enrollment. The hyperlink within the email is a unique hyperlink for that user and will not work for any other user. Role required: Owner, Administrator, or Application Manager. We recommend using a smartphone for the best experience, but you can also enroll a landline telephone, a security key, or iOS/Android tablets. Some authentication methods may be restricted by your organization's policy, or incompatible with some browsers or applications. When you choose Email then the Duo users with email addresses who are not activated and who have a smartphone device attached are shown. As part of NewYork-Presbyterian’s ongoing efforts to maintain secure information systems and protect them from cybercrime, we have added an important, remote-access security feature referred to as Two-Factor Authentication.This is an extra layer of security designed to prevent others from accessing or using your account, even if they know your password. Install Duo Mobile Duo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. By default, activation codes will expire after 24 hours. On iPhone, Android, and Windows Phone activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner. Install Duo Mobile for iOS . What is Duo? Go to the Georgetown Duo enrollment page (new window). Duo Self-Service Portal Welcome to the Emory Duo Self-Service Portal. Download the Duo Mobile app to your mobile device. In order to use Duo Push, users will need to install the Duo Mobile app on their devices and then add their Duo account to the app. If the device you're activating is a phone (with a phone number), you'll see two text messages that you can send. Simple identity verification with Duo Mobile for individuals or very small teams. Chose "Phone" or "Tablet," and type in the phone number (leave this field blank if adding a tablet). Select the type of device you'd like to enroll and click Continue. Scan the QR Code to Activate Duo Mobile. Duo's self-enrollment process makes it easy to register your phone and install the Duo Mobile application on your smartphone or tablet. To link the app with your Vanderbilt account and complete your Duo enrollment, select “ Take me to Duo Mobile.” 8. If your application type doesn't support inline self-enrollment (as is the case with OpenVPN, RDP and RDGateway, certain VPN clients, and some others), then you can use the bulk self-enrollment tool to send enrollment links to your users via email. 3. At this time UNC Health only supports iOS (iPhone, iPad and Apple Watch), Android (Phone and Tablet) and Windows Phone devices for Two-Factor Authentication. Tap Get and Install to download the app. Click Continue to login to proceed to the Duo Prompt. Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. Choose your device's operating system and click Continue. If this is the device you'll use most often with Duo then you may want to enable automatic push requests by changing the When I log in: option and changing the setting from "Ask me to choose an authentication method" to "Automatically send this device a Duo Push" or "Automatically call this device" and click Save. Follow the steps in this document to enroll your mobile phone. Performed by you. You can use Device Options to give your phone a more descriptive name, or you can click Add another device to start the enrollment process again and add a second phone or another authenticator. Then scan the barcode on the screen by directing the camera of your mobile device towards the barcode. Duo Mobile only accesses your camera when scanning a QR code during activation. Users can log into apps with biometrics, security keys or a mobile device instead of a password. Duo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. See the Active Directory Sync, OpenLDAP Sync, or Azure AD Sync instructions. Duo prompts you to enroll the first time you log into into a protected VPN or web application when using a browser or client application that shows the interactive Duo web-based prompt. What would you like to do? Log in to your account to reactivate your smartphone and begin using the Duo Mobile app. Step 3: Link your WashU 2FA account with Duo Mobile on your device. After selecting the desired users, you can customize the message they will receive. If you need assistance installing or using Duo Mobile, please contact your organization's IT Help Desk or Duo administrator. Log in to your account to reactivate your smartphone and begin using the Duo Mobile app. Since many large organizations already rely on an on-premises Active Directory (AD) server or OpenLDAP Directory, or a cloud-hosted Azure AD directory to manage their users, Duo offers tools to import users and groups from those identity stores into Duo, with the option of automatically sending an enrollment email to every user imported without an attached phone who has a valid email address. To ease the integration of your systems and Duo, different application types allow for varying degrees of username normalization. Although the import users function is primarily intended to add users, you can also use it to update information for existing users and to delete Duo users whose accounts are no longer needed. The mobile app is free, has a very small footprint, and gives you simple, free options: (1) press 'accept' on your phone from a "Duo Push", or (2) generate a "Duo Mobile" passcode (6-digits), and enter it after your username and password to complete sign-in. Go to the Two Factor Sign In Page and follow the procedures. Follow all directions for downloading and installing the Duo Mobile app to … Log into the Duo Admin Panel. Try searching our Knowledge Base articles or Community discussions. We disrupt, derisk, and democratize complex security topics for the greatest possible impact. You can enter an extension if you chose "Landline" in the previous step. If your organization uses e-mail filtering, be sure to allow the sender firstname.lastname@example.org. Duo documents. Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes. If you know the device is a smartphone but aren't sure exactly what the platform is, choose "Generic Smartphone" and the actual platform will be set when the user completes Duo Mobile activation. When finished selecting users and customizing the email, click the Send Email to Selected Users button. Step 6: Activating the app links it to your account so you can use it for authentication. Log into the Duo Admin Panel. Launch the App Store and search for Duo Mobile. Verify the identities of all users with MFA. Duo's self-enrollment process makes it easy to register your phone and install the Duo Mobile application on your smartphone or tablet. Install the Duo Mobile App. Enrollment Instructions. Explore Our Solutions On your mobile device, download and install the free Duo Mobile app from your device’s app store. Explore Our Products Once a user opens the link on their device, or scans the QR code with the Duo Mobile app, the Duo account is added and the user is fully activated.
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